10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.
These 10 free HSAT questions are organized by exam domain, so you can see how each part of the HSBC Assessment Test blueprint is tested. Reveal the answer and explanation under each question.
During a team call, a junior analyst begins to raise a concern about the project timeline but is cut off by a senior colleague who moves the discussion on. You are chairing the call. Which response is MOST effective?
Correct answer: B - Say that the analyst had not finished and invite her to complete her point
You need input from a colleague in another region to finish a report due tomorrow. She has not replied to two messages sent over three days. Which response should be ranked LEAST effective?
Correct answer: C - Wait until the deadline passes and explain then that you were blocked
An assessment asks 'Which of these tasks would you most enjoy?' rather than 'Describe a time you completed a similar task.' What does this change indicate?
Correct answer: B - It is strengths-based, measuring what energises you, not only what you can do
A candidate preparing for an HSBC interview memorises the values 'Open', 'Dependable' and 'Connected' from an online prep guide. What is the problem with this preparation?
Correct answer: C - These values have been retired and replaced by a different four-value framework
A customer's transaction has been reported internally as suspicious. The customer telephones to ask why the payment has not gone through. What is the MOST appropriate response?
Correct answer: D - Say the payment is delayed and refer the query to the appropriate internal team
After a 15% discount, a service costs £238. What was the price before the discount?
Correct answer: B - £280.00
Passage: 'The bank opened offices in three new markets last year. Customer numbers grew in each of them.' Statement: The bank opened more new offices last year than any of its competitors. Which verdict is correct?
Correct answer: D - Cannot Say - the passage gives no information about competitors
A business unit's operating margin improved from 4% to 6%. Which statement is correct?
Correct answer: B - The margin rose by 2 percentage points, which is a 50% increase
Before the timed HSBC Job Simulation, how many practice attempts does HSBC make available to candidates?
Correct answer: C - Unlimited practice attempts
Passage: 'Since the bank shortened its average call-answering time, customer satisfaction scores have risen.' Statement: The shorter answering time caused the rise in satisfaction scores. Which verdict is correct?
Correct answer: A - Cannot Say - the passage reports both changed, not that one caused the other
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